Terms & Conditions

Here are some simple terms and conditions to take note of when shopping on this site:

1. Products sold are not returnable nor exchangeable for another item, unless there is a manufacturing defect.

2. Once an order is placed and payment is made, no cancellation of order is accepted and no refunds will be given.

3. Upon placing an order, full payment should be made within 3 days. After the 3-day period, the item will no longer be reserved if payment has not been made.

4. Shipping charges are to be paid by shoppers. You can check out the shipping rates here.

5. Note that the colours of products may defer up to 2% from pictures shown on the site due to factors such as lighting, screen resolution, etc.

{ 11 comments… read them below or add one }

1 Lauren September 25, 2009 at 1:53 pm: Hi,

Is the Simple yet Stylist White Knit Top (RM45) is imported from Korea? Is the knit material is thick or thin?
Appreicate your reply.

Thanks & Regards,
Lauren
2 Penny September 25, 2009 at 2:12 pm: Hi Lauren, no that top is not imported from Korea. The knitted fabric is quite heavy and thick.
3 Lauren September 25, 2009 at 2:20 pm: Thanks for your info.
4 Penny September 25, 2009 at 5:09 pm: No problem
5 Amber January 19, 2010 at 1:26 am: Hello,

I am very interested in some of your dresses. They are so beautiful! However, I am a bit concerned about sizing. I am an American and about a size 10. Do your dresses fit only very petit women? I am about an average size. Wondering if your dresses would even fit me before I consider buying. Thanks!
6 Penny January 19, 2010 at 8:51 am: Hi Amber, thanks for your feedback When you say you are size 10, is that UK size 10 or US size 10? The clothes here are between small to medium sizes, and some are more tailored for petite too. Hope the measurements provided for each piece of the item helps…
7 Amber January 19, 2010 at 9:31 am: I am about a US size 10, but my closet ranges from US size 6 to 10…it is strange, but sometimes it’s because of the way things are made. That’s why I asked before. I think I will just measure myself and then compare to the measurements provided for the items. Thanks for answering so quickly!!
8 nnee February 28, 2010 at 8:39 pm: i want to ask can i cancel my order if i do not make the payment yet and can i change my order if i want(before make the payment)
9 nnee February 28, 2010 at 9:14 pm: i want to ask about the size….if long of the dress is 84cm,,u think how tall the person should be to make sure the dress is look nice for her?if the height of the person is 151cm,,,,how long the dress should be?please reply quickly..
10 Penny March 1, 2010 at 9:06 am: Hi Nnee, yes you can cancel the order prior to making payment and change of items is also ok before payment.

As for the length of dress, if you are referring to the maxi dresses’ lengths and you are 151cm tall, I think they should be ok. Personally I’m 155cm tall and the maxi dresses fall nicely to a little before the ankles. Hope that helps.
11 Cecilia Wong September 24, 2010 at 6:10 pm: Hi Penny,

One simple question. When you talk about ‘non-returnable’ and if I buy an ‘M’ size shirt and found it not fitting, can I return it and exchange with another smaller/larger size (provided the shirt remains intact with all the price tags, etc and shipping cost borne by me). I am interested in buying a cheongsam for this chinese new year. Either S or M will fit me but there could be a situation whereby due to misjudgement, a wrong size is being bought. thanks.